Privacy Policy

Genki Asian Café is committed to protect the privacy of the individuals who visit the website or Service through any mobile application or other platform or device and who make sure of the on-line facilities. This privacy policy provides you with information in terms of articles 19 and 20 of the Data Protection Act. It also takes consideration of Recommendation 2/2001 of the Article 29 Data Protection Working Party, adopted on 17 May 2001, on certain minimum requirements for collecting personal data on-line. We are registered with Information Commissioner’s Office (no.98514). By visiting and/or using the Service on the website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

TECHNICAL CONTACT

The Data Controller of this website is Genki Asian Café Administration whose office is situated at A1, Hal Warda Complex, Hal Warda Road, Attard ATD1400, Malta. info@genki.com.mt

INFORMATION COLLECTED AND PURPOSE

When you visit the website the following information will automatically be processed and this solely for the use of this association.

• The requested web page or download
• Whether the request was successful or not;
• The date and time when you accessed the site;
• The internet address of the web site or the domain name of the computer from which you accessed the site;
• The operating system of the machine running your web browser and the type and version of your web browser When you use our service to make an Order from our Restaurant through Genki Asian Café Website, the following information will automatically be processed
• Your name and the name of your company contact and delivery address
• Your Phone and Fax Numbers
• Whether the request was successful or not;
• Credit Card or Debit Card information
• Your primary dining City
• Any information that you may provide in a form on the website
• Restaurant from which you have ordered, your ordering history, and any dining information or preferences provided by you or the Restaurant

SECURE PAYMENT

All data on genki.com.mt and Genki Asian Café Malta Applications are SSL secured which means your data is encrypted with 256 bit ECC (Elliptic Curve Cryptography). When using Credit or Debit card to purchase goods on genki.com.mt and Genki Asian Café Malta Applications your payment information is handled by 3rd party payment gateways who are PCI compliant. Depending on the payment option you choose your card information will be handled by either SUMUP/INGENICO/PAYPAL. Your credit or debit card information will not be stored on neither genki.com.mt or any 3rd parties server.

COOKIES

Some of the information we collect via the Website is gathered and maintained through the use of “cookies” and other methods. A “cookie” is a small file that is saved on your computer and which may contain information about you, such as your user name and password, or about your use of the Website, such as the page you most recently visited. As a result, we are able to (i) recognize you when you access the Website so that you do not have to re-enter your personal or other information each time you visit the Website, (ii) customize and personalize the content we make available to you, (iii) maintain the “state” of your current visit (e.g., to maintain your Order history or the items in your Order), and (iv) alert you to features of the Website. You may disable “cookies,” but the Website may not function properly as a result. In addition, we may collect certain non-personal data in connection with the Website. For example, we may collect information on the browser that you use to access the Website, the operating system that you are running, and certain information about the Posting to Public Areas of Website Please remember that if you post any of your personal information in public areas of the Website, such as in dining feedback, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the Website.

OUR USE OF YOUR INFORMATION

We may provide your name, phone number, email address, and contact and delivery addresses to Restaurants from which you place an Order, as well as other third parties who may help fill the Order. We may share your Restaurant order history and other dining information and preferences with that Restaurant and other restaurants under the same ownership.

We may also use and share your information with Restaurants and others:
• to place an Order with a Restaurant,
• to provide you with dining gift certificates and other products, promotional materials and services of the Website, under applicable terms and conditions
• to provide you with information about the services of the Website,
• to provide services which Users are entitled to under applicable terms and conditions,
• to produce aggregate statistical data for the improvement of services offered by the Website,
• to use the aggregate statistical data for promotional purposes,
• to provide you with restaurant recommendations based on your dining history,
• to make your information available to other businesses that may have offers of goods or services for you,
• for any other purposes related to those above.

For any user, we may aggregate your non-personal data with the non-personal data of our other users. We also collect and analyse general traffic patterns within our Website to help maintain the flow and content of the Website, and we may use or provide to third parties some or all of this anonymous aggregated information to support our commercial activities or for any other reason.

Website you accessed immediately before you accessed the Website.

YOUR RIGHTS AS DATA SUBJECTS

As an individual you may exercise your right to access the data held about you by this company by submitting your request in writing to the data controller. Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by the association. In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request blocking or erasure of data which has been processed unlawfully.

TRANSACTION SECURITY POLICY

This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window. The URL address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at receiving end. This will ascertain that data cannot be read during transmission.

CHANGES TO THE PRIVACY POLICY

If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the “Privacy Policy” page any time you access our website so as to be aware of any changes which may occur from time to time.

FEEDBACK

Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated. Just simply send us an e-mail on info@genki.com.mt or send us a letter to Epicurean Ltd, Hal Warda Complex, Hal Warda Road, Attard ATD1400, Malta.

GENERAL DATA PROTECTION REGULATION

DATA RETENTION PERIOD

How long is your data stored on our database? For making your user experience better and more convenient we store your data up until you no longer wish to use our service (website and or APP) – to delete your data please send us an e-mail on info@genki.com.mt

DATA SUBJECT REQUEST

How do we handle and store your data? To place an order on Genki Asian Café you will have to provide us with the information:

- Choice of restaurant
- Your actual order
- Delivery address (unless you choose to collect the order yourself)
- Phone number
- Name and Surname
- E-Mail address

This data is used to carry out your order request and make sure it is delivered to you, meaning that the chosen restaurant is receiving a physical receipt with your:

- Name and Surname
- Delivery address (unless you choose to collect the order yourself)
- Phone number
- Your order items

The data is stored on encrypted servers which are owned and maintained by:

LivePepper
HB3 1681 route des Dolines 
06560 Sophia Antipolis – France.

DATA SUBJECT ACCESS

How to download your data? To download your data, you have to log in to your user account and go to your profile. Under your profile you will find an option called download data and when you click on that the downloading of data will begin.